Privacy Policy

Lensly app · Effective October 8, 2026

Summary: Your photos, videos and albums stay only on your phone, unless you tap “QR code for video” yourself to share a photo booth video (stored temporarily for 3 days, then deleted automatically) or “Share album by QR” (VIP; the album pages are stored temporarily for 5 days, then deleted automatically). Lensly has no accounts and does not sell your personal data. Ads appear only when you yourself tap “Watch ad” (to create more QR codes after the month’s free ones run out, to get a seasonal gift such as the Halloween gift, or to earn coins; see section 4).

1. Who is responsible

The app is developed and operated by Lensly (“we”, “us”). Privacy contact: support@lenslycam.com.

2. Data the app processes and where it is stored

Data	Used to	Where it is stored
Camera images	Take film-style prints and photo booth strips; when Live is on, record a few seconds of silent video around the moment of capture	The app’s storage on your device; temporary Live footage is continuously deleted, and only the clip attached to a photo is kept
Your phone’s photo library	Save the photos you take to the Photos app; (iOS) group them into a “Lensly” album if you allow it	Your phone’s Photos app
Photos you pick from your library (“Photo from library”)	Apply film colors, adjust colors, add a frame. Photos are picked through the system photo picker, so the app sees only the photos you choose	Edited photos are stored on your device or in the Photos app; the original is not changed and is not uploaded
Position of faces in a photo (only when “Smooth skin”, “Slim face” or “Bigger eyes” is on)	Right after capture, the app uses the face detector built into your device (Apple Vision / Google ML Kit) to find the skin areas to smooth and the cheeks, jaw and eyes to reshape, avoiding the eyes, eyebrows and lips	Not stored, not sent anywhere. Used only while processing that photo and then discarded; it does not identify anyone and does not create biometric data
Captions, notes on the back of photos, albums, decorations, favorite photos	Display in the app	Local database on your device
Settings (camera, frame, film, haptics, tips already seen, recent stickers)	Remember your choices	On your device
Accelerometer (only when the level is on)	Draw the level line in the viewfinder	Not stored
Status of your VIP subscription and purchased sticker packs	Unlock the features you have bought	On your device, verified with the App Store / Google Play
Color adjustment settings (brightness, contrast, warmth, saturation) for each photo	Display the adjusted photo and let you readjust it	Local database on your device
Coin balance, items redeemed in the Shop, number of ads watched for coins	Shop	Only on your device (and in your device’s backup if you turn backup on)

The app does not collect: your name, email, phone number, contacts, location, browsing history or health data. We do not use your photos to train artificial intelligence.

2.1 Face data (Smooth skin, Slim face, Bigger eyes)

What: only when you turn on “Smooth skin”, “Slim face” or “Bigger eyes”, the app reads the position and outline of faces in the photo you have just taken (face box, outline of the cheeks and jaw, position of the eyes, eyebrows and lips). It does not read who the person is, and it does not create a face template, face print or any other biometric identifier.
How: the face detector built into your phone (Apple Vision on iPhone, Google ML Kit on Android) runs on the device. No face data is sent to us, to Apple, to Google or to anyone else.
Use: only to smooth the skin and reshape the cheeks, jaw and eyes in that one photo. It is never used for identification, advertising, analytics, profiling or to train any model.
Sharing: face data is never shared with third parties (including our ad provider) and never leaves your device.
Storage and retention: face data is kept only in the phone’s memory while that photo is processed (usually under a second, at most a few seconds) and is then discarded. It is never written to storage, never saved with the photo and never uploaded.
Deletion: because it is never stored, there is nothing to delete. The finished photo is stored like any other photo (see the table above) and is deleted when you delete it.

3. Device permissions

The app asks for permissions only when needed: Camera (to take photos) and Photos (to save photos to your library). Picking an existing photo (“Photo from library”) uses the system photo picker, so no library read permission is needed. The app does not use the microphone: Live clips are silent. You can deny or revoke permissions at any time in your phone’s Settings; the rest of the app keeps working.

Notifications (only if you agree): the app schedules its reminders on your device (a new event, gifts about to expire, gifts on special days, daily Tet envelopes, a nudge when you haven't shot in a while, on this day) from the event dates and the dates of the photos stored on your device. There is no notification server and nothing is sent anywhere. Turn each kind, or all of them, off in the app's Settings → Notifications or in your phone's Settings.

4. When the app uses the Internet

Downloading the catalog, sticker packs and the Shop: the app downloads the list of packs, the list of items in the Shop, previews and the frame sets / packs you receive from our content server (Cloudflare); anything already downloaded is kept on your device so it does not need to be downloaded again. Like any web server, the server may record IP addresses and download times in technical logs for operations and abuse prevention; these logs are not linked to your identity or your photos and are deleted periodically.
In-app purchases: payments are processed by Apple (App Store) or Google (Google Play). We do not receive your card number or payment information, only the transaction status from the store. See the privacy policies of Apple and Google.
Rewarded ads (only when you tap “Watch ad” to create more QR codes, get a seasonal gift or earn coins): the video ads are provided by Google AdMob. To show and measure ads, Google may process your IP address, device information and your device’s advertising identifier (Android Advertising ID / IDFA if you allow it). The app does not send your photos, videos or content to Google. Where required by law, the app asks for your consent first. See how Google uses data for advertising; you can reset or turn off your advertising ID in your phone’s Settings.
Opening links (terms, subscription management) in your browser.
QR code for a photo booth video (only when you tap it): the silent Live video (480p) of that photo booth strip and the strip’s print (the photos, caption, date and frame) are uploaded to our Cloudflare R2 storage server, with a random, hard-to-guess link. Anyone with the QR code or the link can view and download them. Everything is deleted automatically after 3 days, or as soon as you choose “Remove QR link” (or delete that photo) in the app; no name, account or device information is stored with it. The server may record IP addresses in technical logs to prevent abuse. The first time you use it, the app asks for your consent.
Share album by QR (VIP, only when you tap it): the cover and every page of that album (images of the decorated pages, including photos, text, stickers and the album name) are uploaded to the same Cloudflare R2 server, with a random, hard-to-guess link. Anyone with the QR code or the link can view and save each page. Everything is deleted automatically after 5 days, or as soon as you choose “Remove link” (or delete that album) in the app. A random code for that installation of the app (not linked to any name, account or device) is sent along, only to enforce the limit of 10 albums per day; the server keeps only a hash of this code for 2 days. The first time you use it, the app asks for your consent.

Apart from the photo booth strips and albums you choose to share by QR code, your photos, videos, captions and albums are never sent to our servers.

5. Sharing

We do not sell, rent or share your personal data. When you tap Share, the photo or GIF is passed to the app you choose (Messenger, Zalo, Instagram…) under that app’s policies. When you create a QR code, the video is stored temporarily for 3 days as described in section 4.

Face data (section 2.1) is never shared with anyone and never leaves your device.

6. Retention and deletion

Data stays on your device until you delete photos or albums in the app or uninstall the app. Uninstalling the app deletes all of the app’s data (photos already saved to your phone’s Photos app remain there). Videos shared by QR code are deleted from the server automatically after 3 days; to delete one sooner, open the photo → “⋯” → “Remove QR link”. The app has no accounts, so there is no account data to delete on the server. Subscriptions are managed in your App Store / Google Play account.

Face data (section 2.1) is not retained: it is discarded as soon as the photo has been processed.

7. Security

Data is stored in the app’s private storage area, protected by the operating system. Sticker downloads use HTTPS. Please use a screen lock on your phone to protect your photos.

8. Children

The app is suitable for all ages and does not knowingly collect personal data from anyone, including children. In-app purchases by children should be managed by parents through the parental controls of Apple / Google.

9. Your rights

Under Vietnam’s Decree 13/2023/ND-CP on personal data protection and other applicable laws, you have the right to be informed, to consent, to access, to correct and to delete your data, to restrict its processing, and to withdraw your consent. Because the data is on your device, you can exercise these rights yourself in the app and in your phone’s Settings. For any questions, please write to support@lenslycam.com; we reply within 30 days.

10. Changes to this policy

If the app starts processing data in a different way (for example by adding cloud backup or crash reporting), we will update this page and its effective date, and notify you in the app when the change is significant.